Recover lost Shopify sales without discounting every shopper
A lower price is only one possible response to an abandoned purchase. BuyWhen first asks the shopper what specific condition would make the purchase work, so the merchant can choose a private, controlled fix instead of changing public pricing for everyone.
Why generic discounts miss the real blocker
A shopper may leave because an item will arrive too late, the right variant is unavailable, dimensions are unclear, a product question is unanswered, installation is missing, or a procurement requirement cannot be met. A discount does not solve most of those problems and can reduce margin without changing the shopper's decision.
BuyWhen captures a product-bound request with the shopper's condition, readiness, quantity, and deadline. The request remains potential demand until it passes the checks required for a merchant response.
Use the smallest safe response
The merchant reviews the exact blocker and can prepare a non-price response such as confirming delivery, answering a question, offering a compatible variant, or documenting a service option. Price remains one treatment, not the product's default behavior.
Private terms are customer-bound, product-bound, quantity-bound, expiring, revocable, and revalidated before Shopify checkout. Unknown inventory, cost, currency, delivery, identity, or compatibility fails closed instead of producing an unsafe promise.
Measure the outcome after checkout
BuyWhen separates potential requests, checkout-ready demand, paid orders, and proven retained outcomes. Revenue Receipts preserve the condition, merchant decision, checkout link, paid order, refund adjustments, and observation state without calling every attributed order incremental revenue.
Frequently asked questions
Can Shopify stores recover sales without offering a discount?
Yes. Delivery confirmation, variant availability, fit evidence, product answers, service options, and procurement support can resolve purchase blockers without changing public price. The right response depends on the shopper's stated condition and the merchant's verified ability to fulfill it.
Does BuyWhen automatically discount products?
No. BuyWhen captures the blocker and keeps merchant approval and guardrails in control. Price is one possible treatment, and binding price or delivery responses require verified inputs and merchant review.
Reviewed by the FeedIQo product team. Last updated August 23, 2026.